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Privacy Policy

Effective Date: 1 July 2025


JC Holistics – www.jcholistics.co.uk 

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At JC Holistics, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book services, participate in training, or interact with us via the Wix Spaces app or other channels.

 

1. Who We Are

JC Holistics is a UK-based provider of holistic therapies and accredited training. Our website is hosted on the Wix.com platform.

 

2. What Information We Collect

We may collect the following types of personal data:

  • Contact Details: Name, email, phone number, address

  • Booking Data: Appointment and course details

  • Health Information: Medical history where relevant (with explicit consent)

  • Payment Data: Processed via secure third-party providers; card details are never stored by us

  • Account Data: If you register via the Wix Members Area or Spaces app

  • Communications: Messages, enquiries, testimonials

  • Analytics Data: Device type, IP address, browsing behaviour (via cookies)

 

3. How We Use Your Data

We use your personal data to:

  • Deliver holistic treatments or training courses

  • Manage bookings, payments, and communications

  • Maintain records for insurance and compliance

  • Send marketing updates (with your consent)

  • Improve our website and user experience

 

4. Our Legal Basis for Processing

We rely on the following lawful bases:

  • Consent (e.g. for marketing, health info)

  • Contractual obligation (e.g. bookings)

  • Legal compliance (e.g. tax, insurance)

  • Legitimate interest (e.g. responding to enquiries)

 

5. Data Hosting: Wix as Our Processor

Our website is hosted on the Wix.com platform. Your data may be stored through Wix’s secure servers and applications. Wix stores your information on protected servers behind a firewall.

Learn more: https://www.wix.com/about/privacy

 

If you use the Wix Spaces app to book or interact with JC Holistics, Wix also collects data according to its app terms. We access only the necessary data to manage your account, bookings, and client care.

 

6. Sharing Your Data

We may share your information with:

  • Wix.com (our website provider)

  • Payment gateways (e.g. Stripe, PayPal – depending on integration)

  • Email marketing platforms (e.g. Wix Email Marketing, Mailchimp – if used)

  • Regulatory or legal bodies (only if required)

We never sell or trade your personal data.

 

7. Data Retention

  • Client records: 7 years (insurance requirement)

  • Email marketing data: Until you unsubscribe

  • Website analytics data: Retained per Wix or Google Analytics policies

 

8. Your Rights

You have the right to:

  • Access your data

  • Correct inaccurate information

  • Withdraw consent

  • Request deletion (where applicable)

  • Object to processing

  • Lodge a complaint with the ICO: www.ico.org.uk

Contact: janine@jcholistics.co.uk

 

9. Cookies

Our website uses cookies to improve performance and security. For full details, see our Cookie Policy.

 

10. Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be posted here with a revised effective date.

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